Parents, welcome to ourWorld!

ourWorld is a social gaming site designed for children. Your children can play games, win prizes, and socialize with friends in a safe environment. We offer various levels of parental control allowing you to tailor the online experience for your child. Please read below for more information.

You may email us any time at

How do you handle my child's personal information?

We store your child's email address and birthday on our secure server. This information is kept private and not shared with other players in the world.Please click here to read our full privacy policy.

Are there communication settings to control who my child can communicate with?

Yes! You have full control over you child's ability to communicate with other players in the world.

How is chat filtered to protect my child?

There are two different types of chat filtering available:

Standard - Players' chat is filtered so that bad words and phrases are not displayed. The goal is to prevent offensive content.

Strong - Players may only communicate using words and phrases from a pre-approved list. This list does not include proper nouns, numbers, or offensive content. The goal is to provide the highest level of safety and prevent the communication of personal information.

Children under the age 16 are restricted to strong chat filtering for outgoing messages. Standard filtering is optional for incoming mesages only. Children age 16 and older use standard filtering for incoming and outgoing messages.

What is messaging?

ourWorld has a system which allows players to leave messages for one another in the game, much like email. Players under age 16 are not allowed to use the messaging system unless they have parental permission.

What if someone says something inappropriate to my child?

If someone says something inappropriate to your child or asks for any personal information, your child can block that person to prevent further contact. You can also report that person to us and we will take the necessary actions.

I have other questions. Where do I find more information?

The ourWorld Support Page contains a great deal of information about ourWorld. You may search for answers in our handy knowledge base or contact the ourWorld support team directly.

Support Page - ourworld.zendesk.com

Parent Email -